What Our Customers Say

Here's a selection of the great feedback we've received at Napier Conferences & Events.

We really cannot say enough about Donna and the rest of the fabulous NC&E team. Nothing was ever a problem, and all of my questions/requests were always answered/actioned in a friendly, timely and professional manner. The Napier War Memorial Centre is a fantastic large conference venue, and I'd go as far as to say the whole package rates as one of the best in the country. We could not be happier and gladly complete this review.

Dave Wilson, Mastercraft Services NZ Limited, March 2024

The staff and management at Napier Conferences & Events were wonderful to deal with and helpful well above and beyond anything expected. I will not hesitate to recommend this venue anytime I know of someone looking in Napier. I can not thank them enough for all they did for us organising a conference during difficult times. Thank you all.

Lynn Render, ICNZB, Bookeepers Conference, 200-300 attendees, November 2020, Canterbury

The Napier Conferences & Events team were fabulous. I couldn’t fault Donna, Jackie and the team. Great to work with and gave me full confidence that everything would run smoothly.

Hawke’s Bay Chamber of Commerce, Workplace Wellness Conference, October 2020

I was very happy with how everything went. Shanelle was so helpful and everything looked exactly how I pictured it. Thank you so much.

Samantha Seeds, Private Event (50-100), October 2020

It was a pleasure dealing with Donna Ransfield who was always available and would do everything she could to make things happen. Nothing was a problem. She even came in to check on us on her day off! The technician was also very good and helpful. The catering staff were the same, as too were the receptionists.

Charmaine Butler, Maungaharuru-Tangitū Trust, September 2020

As someone who regularly visits conference venues as an MC or Presenter it is a genuine pleasure to be able to speak positively about the Napier Conference Centre. It is in my home province so I could well be accused of bias, but I have found Donna, Jacqui and the Team at Napier to be excellent to work with. There is always plenty of communication ahead of time, the AV team they work with do an excellent job, the catering is something people often comment on in glowing terms and the venue itself provides a multitude of spaces. The ability to cope with the inevitable “last minute” changes seems to be something they all take in their stride. Couple all that with the fact that there are many accommodation and restaurant options all within easy walking distance, as well as a stunning sea view! The number of events now being held at the conference centre is testament in itself to the excellent service they provide and the flexibility of the venue to accommodate groups from small to large.

David Todd "Toddy", Napier

The Napier Conference Centre gets a gold star! The staff was extremely helpful and made my event so polished and professional. The A/V tech did a great job working with the team all day. Shanelle was helpful and accommodating. The food was delicious and they catered beautiful for dietary restrictions. All that is great but then when you couple it with absolutely incredible views and a brand new, state of the art facility... wow. I could not have had a better conference experience for my group. Many thanks!
Molly Crist
International Fruit Tree Growers Conference

Onward Travel, Walden, New York, United States

Overall, one of the best venues we have hosted our events at. The staff, location, food, quality of the rooms, AV etc were absolutely top notch - thank you.
Brent Ireland

Collab Digital

On behalf of the HB Property Investors Association Conference Committee I would like to pass on a huge thanks for an incredibly successful conference.

We so enjoyed working with you all at the conference centre, the venue was superb and met all our requirements, every staff member we dealt with, always had a smile and nothing was a problem. The food throughout the weekend was first class, and there was always plenty.

The Saturday night Gala dinner was a highlight for me, the room looked amazing.

A special thank-you to you in particular Jacqui, you were amazing to work with throughout the planning phase and so patient with all our questions! You ran the weekend conference like clockwork, thank you for all your efforts to make the weekend a success.

I have no hesitation in recommending the conference centre as a brilliant venue to hold a conference.

Steph Russell
HB Property Investors Association

New Zealand Property Investors Federation Conference, New Zealand wide

The venue was perfect for our needs and would definitely use again.
Staff were extremely helpful, friendly and professional.

Gambling Commission, Auckland

Thank you Shanelle and Jacqui for providing such a wonderful Conference and Function venue for our recent conference in Napier!
The service we received from you both and your teams was exceptional and your willingness to make last minute changes was commendable!

It was a thoroughly enjoyable event and we received many comments and praise!

Surface Coating Australia & New Zealand, Auckland

We have now used your venue twice this year and think it is a wonderful venue and at a great cost!!
We will be back in the future and will definitely recommend.

Kepa, Auckland

Our national Conference was a great success made all the easier by all the staff being friendly and efficient.
Great venue – everything worked really well.

NZ Groundspread Fertilisers Association, Wellington

Fabulous venue following the superb renovations. Jacqui and her team were a pleasure to work with.
Thank you so much.

Ravensdown , Napier

“We think Napier is a fantastic place for a conference, and the Napier Conference Centre provided superb facilities and catering. Our exhibitors commented that the exhibition space was the best they’ve ever had. All our delegates really enjoyed the superb new facilities and commented thus in the post-conference survey. I hate to single people out, but Donna, you were amazing! Nothing was too much effort and you ensured everything went very smoothly.”

Carol Patton – The Lawlink Group Ltd

We wanted to thank you and your team for the most amazing service, assistance, and positivity you have given to our event over the past months.

The TR Register of NZ have had the pleasure of being the first large event to use Napier Conference Centre with 135 people attending, a meet and greet by our iconic Bertie and Lady Penelope welcomed our attendees, many who have driven here from all over New Zealand. They were wowed by the superb outlook and ambience of the conference centre.

We proceeded with an amazing dinner that was faultless, served on time with delightful and professional staff. Dish, the contract caterers here are to be congratulated on their calibre of staff and the food was outstanding and faultless.

Napier Conference Centre is an absolute credit to all who have contributed to making this venue what it is and will be in the future.

Joy & Graeme Thomas - TR Register Local Convenors

Special thanks to Shanelle - for all the emails and for making this whole wedding just amazing. We seriously could not have imagined it going so perfectly! To all of you, thank you for keeping it a surprise even when mum popped in to be nosey! We will be singing your praises for years to come.

Maria and Jade Wharepouri

I cannot speak highly enough of my involvement with Shannan Merson and her team for the professional and efficient manner in which all aspects concerning the Freemasons Central Division Conference were managed. The whole event from planning to completion was exceptional and we have received many favourable comments about the venue and the catering. My sincere thanks to all involved.

Freemasons Central Division Conference

Napier Conference Centre is a fantastic venue and we were delighted with every part of our function this year. A particular thank you to Shanelle who was a pleasure to deal with - very efficient, informative and helpful.

Taradale High School

To Shanelle and all the girls at the Conference Centre, thank you so much for all you did for our special day. You honestly went above and beyond to make sure our special day ran smoothly. We had the best day of our lives and the reception was a big part of that. It looked and felt amazing and we have had so many compliments on our amazing reception from the food to the decorations. Thank you from the bottom of our hearts.

Emma and Chris McCarthy

An absolutely amazing day. The venue is exquisite, the staff are extraordinary, the buffet was divine and our guests found themselves lost in the moment. Overall, the perfect location to celebrate our perfect day.

James and Camara Waapu



Contact us

CINZ Gold Member, Qualmark Silver four star plusNew Zealand Tourism Sustainability Commitment.

Napier Conferences & Events
Napier War Memorial Centre
48 Marine Parade, Private Bag 6010, Napier 4140, New Zealand

Phone:+64 6 835 9001
Email: events@napierconferences.co.nz

CINZ Gold Member, Qualmark Silver four star plusNew Zealand Tourism Sustainability Commitment.

Napier War
Memorial Centre

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