Adaptability and technology key in changing times

Flexibility, providing a bespoke experience, adapting floor plans and delivering inhouse technology  options is key to providing the service clients are needing in this new climate. Napier Conferences & Events (previously Napier Conference Centre) does all of this with its wide variety of spaces, including outdoor options.

One recent client prior to COVID-19 needed an outside space for their welcome function to make the most of the Hawke’s Bay summer. The Napier Conference and Events team used their knowledge of local suppliers to deliver an amazing function on the conference centre’s forecourt, complete with six food trucks of various cuisines. The delegates had a memorable experience and enjoyed a stunning Hawke’s Bay evening with great indoor/outdoor flow.

Flexibility and agility is at the heart of how the team has always operated, however with the changing needs of clients and delegates it is now more important than ever. The team can transform the ballroom from 400 theatre style set up to a themed gala dinner for 300 in two hours. At a recent wine auction event, it required both a cellar door environment for wine tasting and also theatre style set-up for over 250 delegates. 

Prior to COVID-19 restrictions Manager of Napier Conferences and Events Jacqui D’Ath noticed a strong trend towards clients wanting functions and activities outside of a traditional conference set up. There is now a move away from standard theatre set-ups to less formal and more social conference experiences.

“It’s our role to stay on top of these trends and use our experience and local knowledge to support PCOs and deliver what they want, then adapting this into a safe environment for delegates. Our team are pleased to be open and operating again. This is a challenging time for the industry but we can support our clients and deliver new and creative options for a memorable experience.  Our amazing catering team Dish Catering have created new menus including pre-packed lunch options. This is just one example of our suppliers pulling together and adapting to make it work, and work well.”

“We’re confident with the amount of existing bookings being rescheduled and new bookings coming in.  Our experienced team is creative and dynamic and will look at the best ways to meet our clients’ needs, while at the same time ensuring it is functional, deliverable and safe,” says Jacqui.

3 August 2020

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